Publishers' Representative Central/Eastern Europe

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JOHN WILEY AND SONS

<p>As of <strong>July 1<sup>st</sup></strong> <strong>2020 </strong>no longer represent</p> — As of **July 1^st** **2020** no longer represent

www.wiley.com

John Wiley & Sons

European Distribution Centre

New Era Estate

Oldlands Way

Bognor Regis

West Sussex

PO22 9NQ UK

Global Locations

Important information

Please be informed that we will no longer represent John Wiley and Sons

Our contract expired on June 30^th.

As of July 1^st 2020 all questions, return authorizations, promo orders, account issues and any other queries should be addressed to Wiley team directly.

Just to make things easier, please find the main contact info below:

General information: Laura Edwards laedwards@wiley.com
Sales Manager - Continental Europe: James Fletcher jfletche@wiley.com
Customer Service: Courtney Jackson trade@wiley.com (orders)
Credit Control: Tania Tkachuk ttkachuk@wiley.com
Inspection Copy requests: highereducation@wiley.com

Customer Service

Europe, Middle East and Africa (excluding Germany, Austria, Switzerland, Luxembourg, Liechtenstein)

Phone: +44 (0) 1243 843291

Fax: +44 (0) 1243 843303

Email: customer@wiley.com

Credit control: Oskar Slocki oslocki@wiley.com

Customer service: Courtney Jackson cjackso2@wiley.com

Shipping charges for DPD to Poland

Weight Kgs Surface DHL DPD

1 3.32 18.26 12.80

5 10.85 35.65 12.80

10 21.70 55.31 12.80

15 32.55 70.69 12.80

20 43.40 86.08 23.40

Wiley Return Policy

Return Address:

EDC Distribution Centre

Returns Department,

New Era Estate

Oldlands Way.

Bognor Regis,

West Sussex

PO22 9NQ

****Please note: A new Returns Policy will be effective from 1st May 2018.
For more details please visit: Wiley Return Policy

Corporate & Trade Returns Policy for Wiley EMEA

This returns policy is applicable to all customers placing orders with Wiley EMEA

Products can be returned within 12 months of the invoice date unless an alternative date has been agreed in advance.
All returns must be received within 3 months of authorisation.
Returns are made at the customer’s expense. Wiley will not accept any charges levied by shipping agents
Sets/bundles must be in original shrink wrap. Individual components from a set/ bundle will not be accepted as returns.
Credit will not be issued if:
- Products have been out of print for 180 days or more
- Products have been purchased from any entity other than John Wiley & Sons Ltd
- Any product is not in resalable condition – eg: damaged, stickered or marked (unless received damaged)
- Products are received outside the returns periods specified in this Policy without authorisation
Returns remain the customer’s property and responsibility until receipt in our Warehouse. Customers are liable for any shortages or damages during transit
Consignments should be sent to Wiley Returns Department at the address below and must be packed securely to ensure safe arrival and contain relevant documentation (including authorisation, if applicable)
All returns exceeding 17 boxes or a pallet (maximum height 1.2m & maximum weight 500k) must be booked-in at returnsedc@wiley.com

Please Note: Wiley will not return product to customers which have been shipped to Wiley in violation of this policy.

Payment Details:

GBP

EUR

USD

Bank Details

GBP
Bank:
JP Morgan Chase Bank N A
London, UK
A/C no: 41363586
IBAN
GB26CHAS60924241363586
SWIFT/BIC
CHASGB2L
Sort Code
60-92-42

EUR
Bank:
JP Morgan AG
Frankfurt, Germany
A/C no: 6161613820
IBAN
DE95501108006161613820
SWIFT/BIC
CHASDEFX
BV
50110800

USD
Bank:
JP Morgan Chase Bank N A
New York, United States
A/C no: 825158491
SWIFT/BIC
CHASUS33
ABA
021000021

The company was founded in 1807,by Charles Wiley during the Jefferson presidency. In the early years, Wiley was best known for the works of Washington Irving, Edgar Allan Poe, Herman Melville, and other 19th century American literary giants. By the turn of the century, Wiley was established as a leading publisher of scientific and technical information.

Wiley is the international scientific, technical, medical, and scholarly publishing business of John Wiley & Sons, with strengths in every major academic and professional field and partnerships with many of the world's leading societies. Wiley publishes nearly 1,500 peer-reviewed journals and 1,500+ new books annually in print and online, as well as databases, major reference works and laboratory protocols.
Key Subjects: Chemistry, Food Science, Veterinary Medicine, Engineering, Classical Studies, History.

Brands & Imprint

RESEARCH

PUBLISHING

Institution Types and FTE bands

Customer Type (FTE)	FTE Band	FTE Range - From	FTE Range - To
Academic *	Small	1	10000
	Medium	10001	40000
	Large	40001	-
Corporate/Government **	Small	1	1000
	Medium	1001	10000
	Large	10001	-
Hospital * (USA, UK, Australia & New Zealand)**	Small	1	99
	Medium	100	250
	Large	251	-
Hospital * (Rest of World)**	Small	1	99
	Medium	100	500
	Large	501	-

FTEs = Full Time Equivalents
* for Academic Institutions: includes students and faculty, and excludes staff
** for Corporate/Government Institutions: includes all employees
** for Hospitals: based on the number of patient beds

Wiley Online Product

Wiley Catalogues

Wiley Education Solutions

When the world of education is facing new challenges we offer a few useful educational solutions which could help in the educational process.

Inspection Copy Program

For instructors we can offer:

Free inspection copies for course appraisal

Access to instructors online supplementary teaching material, following a confirmed adoption.

Just choose a proper book for your course from our offer and let us know – we will arrange a free Inspection Copy for you as you could try it before adopting it to your classes.

Complete Textbook list available at Textbooks and Courses

General rules about Inspection Copy Program

1.   Each Lecturer should apply individually for inspection copy
2.   According to the publisher policy, all Inspection Copies requests are verified. Verification is a standard procedure
3.   Only 3 titles can be ordered at one time by one teacher and within any one academic year. But final decision depends on the publisher
4.   Not all titles are available on inspection – only those which are suitable for higher education level study and which have course adoption potential
5.   Books will only be sent to academic institution addresses
6.   You will be asked to complete the feedback form within 60 days of receiving your inspection copy

Please note that inspection copies (textbooks only) are supplied at the publisher's discretion only to those lecturers who:
-   prepare a new English course and need the right textbook
-   teach their courses in English or plan
-   require their students to study from English-language textbooks
-   consider texts for course adoption for classes of 10 or more students.
Requested data:
Name:
School/University:
Department:
Full Department address:
Delivery address if different:
Title of textbook:
ISBN of textbook:
Class for Textbook adoption:
Student Numbers for this class:
Language